Frequently asked questions.

How do I receive my guide after purchase?


All guides are delivered as instant digital downloads. After checkout, you’ll receive a download link on the confirmation page and by email.

What format are the guides in?

Your guides are delivered as downloadable PDF files that you can view on your phone, tablet, or computer. You may also print them for personal use.

Do you book cruises or offer personalized planning?

No. Travel by Ashli provides cruise guides and planning resources only. These tools are designed to help you plan and book your cruise independently with confidence.

Who are these guides for?

These guides are perfect for:
• First-time cruisers
• DIY planners
• Travelers who want to understand cruise costs
• Anyone who wants to avoid common cruise mistakes

Are beverage gratuities included in your drink package guide?

The Beverage Guide explains how gratuities work, how they are calculated, and how to determine if a package is worth it for your personal cruise style.

Do your port guides include excursions?

Yes. Port guides include suggested activities, planning tips, and key things to know before arriving. They are designed to help you decide what’s best for your travel style and budget.

Can I share my guide with friends or family?

Each purchase includes a single-user license for personal use only. Sharing, copying, or redistributing the guide is not permitted.

What if I have questions after purchasing?

You’re welcome to join the Cruise Confidently with Ashli Facebook community for additional tips and general cruise discussions.

Do you offer refunds?

Because these are digital downloads delivered instantly, all sales are final. Please review the product descriptions carefully before purchasing.